I have an account with the email *****@***.com that I haven't used for a while. I have...

GetHuman762690's customer service issue with Dropbox from June 2018

Help with my Dropbox issue
The issue in GetHuman762690's own words
I have an account with the email *****@***.com that I haven't used for a while. I have recently tried to re-establish it but no longer have access to the email address. I have been charged over AU$*** so far and still have no access or contact from my support requests. My new email is *****@***.com and it appears that it has an account, but not the one I want. I want to access *****@***.com now to establish a new password and update the email to *****@***.com. It seems that support does not answer requests such as this. I am quite frustrated with no phone number to call and feel totally ripped off. Please help me with this issues ASAP. Email me, text me on ************, or phone me on ************
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Dropbox

Customer service issue
Reported by GetHuman762690
Jun 8th, 2018 - 4 mons ago
I have an issue with Dropbox too
Fixed
Seen by 6 customers so far
Similar issue to 623 others
0 customers following this
Items needed
Account holder name
Account number
Billing address
Account phone number
Last 4 digits of Social Security number
Timeline
GetHuman762690 started working on this issue
Jun 8th 11:35am
GetHuman762690 indicated the issue is not fixed yet.
Jun 12th 1:34am
GetHuman762690 indicated the issue is not fixed yet.
Jun 12th 1:35am
GetHuman762690 indicated the issue is not fixed yet.
Jun 12th 1:36am
GetHuman762690 indicated the issue is not fixed yet.
Jun 12th 12:38pm
GetHuman762690 indicated the issue is not fixed yet.
Jun 12th 12:48pm