I want to cancel my dropbox business account immediately & go back to the free plan...

GetHuman-chopraco's customer service issue with Dropbox from June 2018

Help with my Dropbox issue
The issue in GetHuman-chopraco's own words
I want to cancel my dropbox business account immediately & go back to the free plan. **The account is under the name:*chopracole.
GetHuman-chopraco did not yet indicate what Dropbox should do to make this right.
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Dropbox

Customer service issue
Reported by GetHuman-chopraco
Jun 6th, 2018 - 6 mons ago
I have an issue with Dropbox too
Fixed
Seen by 11 customers so far
Similar issue to 617 others
0 customers following this
Items needed
Account holder name
Account number
Billing address
Account phone number
Last 4 digits of Social Security number
Timeline
GetHuman-chopraco started working on this issue
Jun 6th 8:58pm
GetHuman-chopraco indicated the issue is not fixed yet.
Jun 6th 11:50pm