I am livid! I was in hold at your so called Customer Service phone number for ** min t...

GetHuman-setdpp's Problem With an Order issue with DoorDash from August 2019

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The issue in GetHuman-setdpp's own words
I am livid! I was in hold at your so called Customer Service phone number for ** min then call dropped! I have called * numbers and all ring three times and disconnect! I placed an order with you this morning at around **:** am PST to Jack in Box. It never came. I called the store and they said your Dasher placed the order and never came back. I then placed it again! And it never came. Then at **:** PST my door rang and there was the cold food! My card has been charged twice! The first Dasher showed as Mohammad (***) ***-**** who never showed! The second order never revealed my Dasher and kept showing my order was being delivered. I called Janet at Jack in Box and she informed me the first Dasher never came back for the order. I want a response! It is highly unacceptable you di not have a phone number that works! I wanted my card fully credited for this mistake and my inconvenience! Susan Rivera, **** Dapple Gray Lane, Norco, CA *****.

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DoorDash

Problem With an Order issue
Reported by GetHuman-setdpp
Aug 1st, 2019 - 2 years ago
Not resolved
Seen by 15 customers so far
Similar issue to 16269 others
0 customers following this

Timeline

GetHuman-setdpp started working on this issue
Aug 1st, 2019 8:17pm

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