I am livid! I was in hold at your so called Customer Service phone number for ** min t...

GetHuman-setdpp's Problem With an Order issue with DoorDash from August 2019

Help with my DoorDash issue
First: share to improve GetHuman-setdpp's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-setdpp may need:
Email address on the account, Billing address, and Name on the account
The issue in GetHuman-setdpp's own words
I am livid! I was in hold at your so called Customer Service phone number for ** min then call dropped! I have called * numbers and all ring three times and disconnect! I placed an order with you this morning at around **:** am PST to Jack in Box. It never came. I called the store and they said your Dasher placed the order and never came back. I then placed it again! And it never came. Then at **:** PST my door rang and there was the cold food! My card has been charged twice! The first Dasher showed as Mohammad (***) ***-**** who never showed! The second order never revealed my Dasher and kept showing my order was being delivered. I called Janet at Jack in Box and she informed me the first Dasher never came back for the order. I want a response! It is highly unacceptable you di not have a phone number that works! I wanted my card fully credited for this mistake and my inconvenience! Susan Rivera, **** Dapple Gray Lane, Norco, CA *****.

GetHuman-setdpp did not yet indicate what DoorDash should do to make this right.

How GetHuman-setdpp fixed the problem

We are waiting for GetHuman-setdpp to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get DoorDash's attention and get better help faster. Tap below to get started.
Having DoorDash issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

DoorDash

Problem With an Order issue
Reported by GetHuman-setdpp
Aug 1st, 2019 - a year ago
Not resolved
Seen by 3 customers so far
Similar issue to 16269 others
0 customers following this

Timeline

GetHuman-setdpp started working on this issue
Aug 1st, 2019 8:17pm