Drivers messed up. Went in store saying they had an order. Never placed it. I went into...

GetHuman936968's customer service issue with DoorDash from August 2018

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The issue in GetHuman936968's own words
Drivers messed up. Went in store saying they had an order. Never placed it. I went into the store to get my food since it said it’d be there in ** minutes then changed mid-way. Got to the store and they said the order was never placed and that a driver came in. But didn’t place it. Got a call regarding it then an email saying you won’t refund us. Please tell me why you won’t refund a service we never recieved. You guys are the worst to deal with. I’m sure if i were to get my attorney involved. You guys would actually do something.
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DoorDash

Customer service issue
Reported by GetHuman936968
Aug 1st, 2018 - 9 mons ago
I have an issue with DoorDash too
Not resolved
Seen by 5 customers so far
Similar issue to 1222 others
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Timeline
GetHuman936968 started working on this issue
Aug 1st, 2018 2:31am