This is now my *rd attempt to get dominoes to respond to the horrible customer service...

GetHuman3851361's Complaint About an Order issue with Domino's Pizza from October 2019

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The issue in GetHuman3851361's own words
This is now my *rd attempt to get dominoes to respond to the horrible customer service that i recieved Sunday October ** from the Ryders lane Milltown NJ store. *I placed an online order at *:**pm amd was given a delivery window of ** to ** minutes. I called at *pm when the online tracker didnt show my order on its way and was told that it was leaving the store at that time. *:** i still havent received my order and i call back. At that time i spoke to whom i was told were * different assistant managers,both of whom told me that it was my fault because i placed an online order and didnt call the store directly and that they were actaully running a *.* hour delivery window from the time an order was placed. I asked why when i called the first time, I wasnt provided that information and why i was td the delivery was on its way. The two "managers " couldnt answer that question. They were rude and obnoxious. I do not feel valued as a customer and their treatment towards me was deplorable*Please look into this and rectify the situation. We had been a family that ordred from dominos on a weekly basis and now we may need to go elsewhere *Thank you for your attention *Meliss J Borsuk

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Domino's Pizza

Complaint About an Order issue
Reported by GetHuman3851361
Oct 30th, 2019 - 2 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 5429 others
0 customers following this

Timeline

GetHuman3851361 started working on this issue
Oct 30th, 2019 12:32am

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