How do I get Domino's Pizza to refund my charge?

In a nutshell: Domino's Pizza guarantees customer satisfaction by offering refunds or resolutions for any issues with orders or deliveries. To request a refund, provide evidence and contact Domino's through their website or phone

Jeff Whelpley is the editor / author responsible for this content.
Jul 31, 2024

Introduction

Domino's Pizza offers a guarantee to its customers: if you aren't satisfied with your experience, they will try their best to make it right for you or offer to refund your money. If you're having problems ordering food or with the food you ordered, or were charged twice for your order, read this guide for assistance on how to contact Domino's Pizza to request a refund. Just ensure to provide them with documentation or evidence, such as a photo or a screenshot. For late delivery, note the estimated delivery time and the actual time it was delivered.

Go to the Homepage

Use this link: https://www.dominos.com/

The first step is to find the nearest Domino's location by tapping Location found at the bottom of the page.

How do I get Domino's Pizza to refund my charge? (Step 1)

Choose Delivery or Carryout

Enter your address or city to find a nearby Domino's Pizza you can contact regarding your refund.

How do I get Domino's Pizza to refund my charge? (Step 2)

Get the Phone Number and Call Domino's Pizza

You can find the phone number on the page. Contact Domino's Pizza to speak to a customer service representative regarding your request for a refund. The representative will provide you with additional details on how to get your refund.

How do I get Domino's Pizza to refund my charge? (Step 3)

Use the Tracker Page

Use this link: https://www.dominos.com/en/pages/tracker/#!/track/order/

Another way to report problems with your order is through the Tracker Page. Just enter your phone number below to track your order. Follow the on-screen instructions on how to report problems with your order.

How do I get Domino's Pizza to refund my charge? (Step 4)

Fill Out the Email Form

Another option is to fill out the online form and wait for the customer service team to contact you regarding your order.

Use this link: https://econsumeraffairs.com/dominos/contactus.htm

Fill out all that's required and wait for the CS to get in touch with you regarding your refund.

How do I get Domino's Pizza to refund my charge? (Step 5)

Conclusion

Domino's Pizza is committed to providing high-quality service to its customers. For issues with deliveries or orders, they will do everything they can to correct the problem, including offering a refund for customers who aren't completely satisfied with their experience at Domino's Pizza. You can always contact them any time regarding your concern or use the online form for a faster transaction. Don't worry, the customer service team will get in touch with you the soonest possible time to provide an effective resolution or refund. If you're still having problems, please don't hesitate to contact Support anytime.

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Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.
How do I get Domino's Pizza to refund my charge?

Why does GetHuman Write How-to Guides for Domino's Pizza Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Domino's Pizza in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How do I get Domino's Pizza to refund my charge? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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