Ordered food from the app at *:** I received my email. I followed the tracker and it sa...

GetHuman3851078's Complaint About an Order issue with Domino's Pizza from October 2019

Help with my Domino's Pizza issue
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Your name, Location of restaurant, and Order number
The issue in GetHuman3851078's own words
Ordered food from the app at *:** I received my email. I followed the tracker and it said it was “being checked” At *:** And that It left the store at *:**!!! I called at *:** being that I’m only in the town over and after no help whatsoever from whoever answered the phone I asked to speak to the manager. Spoke with a Jess Candrelli who told me the driver was on the road and had two deliveries before mine and I would get my order in two minutes, when I asked what corporates phone number was she said “**** dominos” . When the driver finally got to my house ** minutes after it left the building which is *.* miles from my house and a total ** minutes I asked the driver how many orders he had before mine he said “none only yours”. To top it off our pizza and bread bites were cold, and the last thing I was going to do is call again to get it fixed when they were of no help to begin with. So not only did she completely lie not once but twice (not a good characteristic for a manager) she was completely ignorant. We have ordered countless times from you and now are going to be thinking twice next time. I have the email please feel free to contact me if you need any more information.

GetHuman3851078 did not yet indicate what Domino's Pizza should do to make this right.

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Domino's Pizza

Complaint About an Order issue
Reported by GetHuman3851078
Oct 29th, 2019 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 5427 others
0 customers following this

Timeline

GetHuman3851078 started working on this issue
Oct 29th, 2019 11:23pm