I emailed my issues earlier as noted below and was asked what Dollar General should do...

GetHuman-jrgndspr's customer service issue with Dollar General from March 2021

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The issue in GetHuman-jrgndspr's own words
I emailed my issues earlier as noted below and was asked what Dollar General should do to make this right. I feel being a retirement community and low income, coupons should be available and provided to them. The store is great in their town but coupons are what they are wanting and they can not get. I feel to compensate for this issue coupons should be sent to my mother being the issue continues. They do not get a Sunday or Tuesday paper in their area so there is not way to get the coupons out of the paper.***My mother is able to put her cell number in at the dollar general in Hooversville, PA. Her number is accepted and she has the code but does not get a coupon due to not having a computer at her home. Today when purchasing items at the store they would not give her a coupon to purchase the items that needed a coupon so she ended up paying full price. How is this fair to someone that does not have a computer. The store should be made to have coupons available for the elderly people who do not have computers.**You did not yet indicate what Dollar General should do to make this right.

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Dollar General

Customer service issue
Reported by GetHuman-jrgndspr
Mar 24th, 2021 - a month ago
Not resolved
Seen by 1 customer so far
Similar issue to 507 others
0 customers following this

Timeline

GetHuman-jrgndspr started working on this issue
Mar 24th 1:36pm