This is my *nd time trying to contact a live person. I received a call about a Amazon t...

GetHuman3200711's Dispute a Charge issue with Direct Express from July 2019

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Before contacting them, items GetHuman3200711 may need:
Card number, Name on account, Last 4 of SSN, Address on account, and Your birthday
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman3200711's own words
This is my *nd time trying to contact a live person. I received a call about a Amazon transaction for ***.** thank God someone called me because I did not certainly place such. Order.. I have a withdrawal for **.** at a bank at Chase bank inn texas.. clearly I'm in Pennsylvania.. I need my money back asap.. someone needs to get charged for this theft.. that's money I use for my son and it screwed up our whole plans.. I need someone to contact me asap.. someone did a withdrawal such clearly I have my physical card on me.. also my card should have been cancelled and re issued.. it worked at Wal-Mart for *.** which should have not worked !!.. my name is Linda and my phone is *** *** ****.. my email is *****@***.com.. I really need this done and fixed.. This is clearly theft!!

GetHuman3200711 did not yet indicate what Direct Express should do to make this right.

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How Do I Get Copies of My Old Statements from Direct Express?How Do I Recover My Direct Express Account?How do I update my account info with Direct Express?What do I do if there's a problem with my Direct Express payment?How do I dispute a charge with Direct Express?
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Can’t contact a live person at direct express card,need help with a problemI and I'm trying to get in contact with Direct Express let every time I called I...I need to speak with a live person from direct expressi have been trying to call direct express for * straight days and cannot get a li...need to speak with a live person about my direct express card also alot of money...I called the number for Direct Express I can't get a person to talk to about my c...Im trying to change my direct express to my bank account how do i do it.. I calle...I've been trying to contact direct express since ******* about charges made on my...I need to talk to someone at direct express live
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Direct Express

Dispute a Charge issue
Reported by GetHuman3200711
Jul 5th, 2019 - 4 years ago
I have an issue with Direct Express too
Not resolved
Seen by 5 customers so far
Similar issue to 12775 others
0 customers following this

Timeline

GetHuman3200711 started working on this issue
Jul 5th, 2019 8:51pm

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