This is my *nd time trying to contact a live person. I received a call about a Amazon t...
GetHuman3200711's Dispute a Charge issue with Direct Express from July 2019
Help with my Direct Express issue
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Before contacting them, items GetHuman3200711 may need:
Card number, Name on account, Last 4 of SSN, Address on account, and Your birthday
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman3200711's own words
This is my *nd time trying to contact a live person. I received a call about a Amazon transaction for ***.** thank God someone called me because I did not certainly place such. Order.. I have a withdrawal for **.** at a bank at Chase bank inn texas.. clearly I'm in Pennsylvania.. I need my money back asap.. someone needs to get charged for this theft.. that's money I use for my son and it screwed up our whole plans.. I need someone to contact me asap.. someone did a withdrawal such clearly I have my physical card on me.. also my card should have been cancelled and re issued.. it worked at Wal-Mart for *.** which should have not worked !!.. my name is Linda and my phone is *** *** ****.. my email is *****@***.com.. I really need this done and fixed.. This is clearly theft!!
GetHuman3200711 did not yet indicate what Direct Express should do to make this right.
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