I need someone from the excesutive branches upper management to contact me .I have a ve...

GetHuman2459605's customer service issue with Direct Express from March 2019

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The issue in GetHuman2459605's own words
I need someone from the excesutive branches upper management to contact me .I have a very real and serious complaint against a supervisor named britney from your fraud department .I hope to speak my complaint against britney b* I cancel my direct deposit SSI check s and use another company .i.ve been gravely mistreated and had my requests ignored and my address cancelation ignored only to be told I do not get a provisional credit because I'm late returning forms that were mailed to a address you were directed not to use because I no longer lived there .I gave u that info when I filled this on the*st yet you used that address anyway and it was by mirical I even received the forms at all only to be now told that I'm late returning them so I don't get the credit .well I didn't even received the forms from a friend that happen to stop at my old place looking for me.its not my fault it's late and britney was snied and very unprofessional rude and disrespectful .with out any curtesy what so ever she infact acted quite pleased that my financial situation that has left me homeless and destitute .she had a laugh over my diress and it hurt my feeling very bad .I'm sleeping on the street in a tent because of this and she enjoyed telling me that I'm late and now I don't get the credit .she smugly said and you have a graaaaeeeete day just like that and hung up on me while I was crying
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Direct Express

Customer service issue
Reported by GetHuman2459605
Mar 26th, 2019 - a mon ago
I have an issue with Direct Express too
Not resolved
Seen by 1 customer so far
Similar issue to 8286 others
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GetHuman2459605 started working on this issue
Mar 26th 7:48pm