Last year, under the old operating system, I could go in and search for Christmas movie...

GetHuman1623738's customer service issue with DirecTV from November 2018

9956 similar
0 following
Help with my DirecTV issue
Next: our robot will wait on hold for GetHuman1623738 to get a DirecTV rep on the line!
Always use the GetHuman Phone tocall DirecTV. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman1623738's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1623738 may need:
Account phone number, Billing address, PIN or password on the account, and Name on account
The issue in GetHuman1623738's own words
Last year, under the old operating system, I could go in and search for Christmas movies. It would show me every Christmas movie playing in the next ** days. My family makes it a point to record many of these movies so that we can spend family time together watching them. Well, I’ve tried looking for a Christmas movie tab in the new operating system, and there’s no such thing. I’d have to invidually search each and every single different movie if I wanted to find them. This is a serious inconvenience. Especially considering the tab would often remind you of movies that you had forgotten about. It was the same thing with the Halloween movies. This seriously needs to be updated. The only movies tab I see is the Discover Movies tab and all it does it bring you to a new screen with movies you have to pay for. I already pay $*** a month for Direct TV. I’m not giving you another dime.
GetHuman1623738 did not yet indicate what DirecTV should do to make this right.
I have an issue with DirecTV too
How GetHuman1623738 fixed the problem
We are waiting for GetHuman1623738 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get DirecTV's attention and get better help faster. Tap below to get started.
Having DirecTV issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would DirecTV email you?
This email address isn't valid
Follow this issue
See how GetHuman1623738 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1623738
Nov 25th, 2018 - 3 mons ago
I have an issue with DirecTV too
Not resolved
Seen by 2 customers so far
Similar issue to 9956 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1623738 started working on this issue
Nov 25th, 2018 10:10pm