I have no picture. Remote works on volume only even with no picture . Screen lights up...
GetHuman1220387's customer service issue with DirecTV from September 2018
Help with my DirecTV issue
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Account phone number, Billing address, PIN or password on the account, and Name on account
Tip from another customer
If you are looking to troubleshoot any DirectTv devices then click here http://soc.att.com/2yEr2Y6. You should be able to find all the information needed or call the phone number on the top of your bill.
The issue in GetHuman1220387's own words
I have no picture. Remote works on volume only even with no picture . Screen lights up. Shows tv brand hdmi*
GetHuman1220387 did not yet indicate what DirecTV should do to make this right.
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