"this program can't be streamed here" message for all channels tried.*Logged into my ac...

GetHuman1035284's customer service issue with DirecTV from August 2018

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The issue in GetHuman1035284's own words
"this program can't be streamed here" message for all channels tried.*Logged into my account and my credit card is active, I paid a bill on Aug. **.*I tried chat and got automated answers* hardly a warm body to explain things to.*One answer was that my account was cancelled because of an unpaid bill.*I called customer service and talked to two folks who couldn't find my account* funny since I logged in. Mike was working on finding it but I had to give up waiting to go to a meeting. He has my number but hasn't called back.*Can you fix this.*TV just topped working about ** pm last night after watching all evening.*Thx*I trust that DirecTV will make this right and come up with a resolution that is fair.

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DirecTV

Customer service issue
Reported by GetHuman1035284
Aug 25th, 2018 - 3 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 5246 others
0 customers following this
Items needed
Account phone number
Billing address
PIN or password on the account
Name on account

Timeline

GetHuman1035284 started working on this issue
Aug 25th, 2018 3:23pm

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