I'm still getting billed for an issue that was supposedly resolved months ago. I was ge...
GetHuman842002's customer service issue with DirecTV from July 2018
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The issue in GetHuman842002's own words
I'm still getting billed for an issue that was supposedly resolved months ago. I was getting charged separately for ATT internet and phone, and then cable from direct tv, when it should have been a package deal. Because of this, I was being charged an extra ** dollars a month. I have spoken with numerous managers on both sides, and the last time I spoke with one. The charges were dropped and I turned in my equipment and shut-off the account. Now, I am receiving letters from a bill collector.
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