I have been a direct TV customer for many years. I have always just had my account pai...
GetHuman750147's customer service issue with DirecTV from June 2018
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Before contacting them, items GetHuman750147 may need:
Account phone number, Billing address, PIN or password on the account, and Name on account
Top Tip from another customer
To cancel your AT&T account you will need to call into support. But before, you should find another provider and check to see if your number is portable, meaning you can bring the phone number to another company.
The issue in GetHuman750147's own words
I have been a direct TV customer for many years. I have always just had my account paid thru autopay. My monthly payment is now up to $*** per month with no premium channels or changes to service that I am aware of. Paying this much for monthly TV service is absurd and not something I am willing to continue or financially able to do. I am contemplating changes providers, but would like to discuss the situation with you first. I do not receive monthly paper statements and have not been able to access my account on line.
GetHuman750147 did not yet indicate what DirecTV should do to make this right.
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