I have been a direct TV customer for many years. I have always just had my account pai...

GetHuman750147's customer service issue with DirecTV from June 2018

95 similar
0 following
Help with my DirecTV issue
First: share to improve GetHuman750147's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman750147 to get a DirecTV rep on the line!
Always use the GetHuman Phone tocall DirecTV. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman750147 may need:
Account phone number, Billing address, PIN or password on the account, and Name on account
Top Tip from another customer
To cancel your AT&T account you will need to call into support. But before, you should find another provider and check to see if your number is portable, meaning you can bring the phone number to another company.
The issue in GetHuman750147's own words
I have been a direct TV customer for many years. I have always just had my account paid thru autopay. My monthly payment is now up to $*** per month with no premium channels or changes to service that I am aware of. Paying this much for monthly TV service is absurd and not something I am willing to continue or financially able to do. I am contemplating changes providers, but would like to discuss the situation with you first. I do not receive monthly paper statements and have not been able to access my account on line.
GetHuman750147 did not yet indicate what DirecTV should do to make this right.
I have an issue with DirecTV too
How GetHuman750147 fixed the problem
We are waiting for GetHuman750147 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common DirecTV customer problems.
How do I cancel my DirecTV account?How do I detect if there is a service outage on DirecTV?How do I fix my DirecTV download and buffering problems?How do I pay or dispute my DirecTV bill?
Do you have a customer issue as well?
We can help you get DirecTV's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having DirecTV issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman750147 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman750147
Jun 4th, 2018 - a yr ago
I have an issue with DirecTV too
Not resolved
Seen by 2 customers so far
Similar issue to 95 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman750147 started working on this issue
Jun 4th, 2018 9:50pm