No service. There was a big lighting storm last night and a bolt hit close and now the...

GetHuman747523's customer service issue with DirecTV from June 2018

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Help with my DirecTV issue
Before contacting them, items GetHuman747523 may need:
Account phone number, Billing address, PIN or password on the account, and Name on account
GetHuman747523's next move: have a DirecTV rep call.
Always use the GetHuman Phone tocall DirecTV. We wait on hold and get a rep on the line for you faster and for free!
Tip from another customer
If you are looking to troubleshoot any DirectTv devices then click here http://soc.att.com/2yEr2Y6. You should be able to find all the information needed or call the phone number on the top of your bill.
The issue and preferred resolution, in GetHuman747523's own words:
No service. There was a big lighting storm last night and a bolt hit close and now the television says no dish communication
I trust that DirecTV will make this right and come up with a resolution that is fair.
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DirecTV

Customer service issue
Reported by GetHuman747523
Jun 4th, 2018 - 2 mons ago
I have an issue with DirecTV too
Not resolved
Seen by 2 customers so far
Similar issue to 536 others
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Timeline
GetHuman747523 started working on this issue
Jun 4th 1:38pm