Got a repossession notice saying $***.** is delinquent. Called the Diamond Resorts numb...

GetHuman-dsisti's Overcharge/Strange charge issue with Diamond Resorts from June 2019

Help with my Diamond Resorts issue
First: share to improve GetHuman-dsisti's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-dsisti may need:
Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
Top Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. If it is fraud you should call in to cancel your card and request a refund.
The issue in GetHuman-dsisti's own words
Got a repossession notice saying $***.** is delinquent. Called the Diamond Resorts number in that letter (***-***-****) and automated said we owe $***.**. Said $***.** is “past due.” Could not get a human. **Got a bill in the mail today says “amount due $***.**.” Stmt date ****, due ***.*Called ***-***-**** (number on the bill says “Contact Us regarding your bill.” Could not get a human. Even tried not pressing ANY buttons. **Husband on medical disability and I had two surgeries in less than a year. Lost $**,*** in income. Cut every bill we could. TV, landline, tablets, house cleaner, pool cleaner - gone - and after we pay regular bills we have zero budget for vacations, Christmas gifts, birthday gifts, clothing, entertainment, fast food, Starbucks. We have to sell our house. Need to sell Monarch Grand but instead were told we have to PAY to give it back to Diamond. Can’t reach a human to even simply bring our account up to date and straighten out all the conflicting numbers. Please don’t give out my email for solicitation.

GetHuman-dsisti did not yet indicate what Diamond Resorts should do to make this right.

I have an issue with Diamond Resorts too
How GetHuman-dsisti fixed the problem

We are waiting for GetHuman-dsisti to fix the problem and share the solution with the rest of us customers.

Please help with my Diamond Resorts issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
where to start : today i spent ** minutes on the phone with seven different peop...My concern is *** in list I’m staying in grande villa resort right now as we spe...OVER CHARGING - when trying to CANCEL - burden was CANCELINGI am member *-*******. I have some charges on my credit card (Chase Visa, Peter L...Checked in at The Cove on Ormond Beach on ***** about *pm and had to check out on...I need Fax number to send a rescinding letter tio the recession coordinator. Fax...I am trying to register for the Stay Vacationed sampler, but every time I try it...
Do you have a customer issue as well?
We can help you get Diamond Resorts's attention and get better help faster. Tap below to get started.
Having Diamond Resorts issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Diamond Resorts

Overcharge/Strange charge issue
Reported by GetHuman-dsisti
Jun 13th, 2019 - 4 years ago
I have an issue with Diamond Resorts too
Not resolved
Seen by 29 customers so far
Similar issue to 87 others
0 customers following this

Timeline

GetHuman-dsisti started working on this issue
Jun 13th, 2019 12:25am
GetHuman-dsisti indicated the issue is not fixed yet.
Jun 13th, 2019 6:25am
GetHuman-dsisti indicated the issue is not fixed yet.
Jun 13th, 2019 6:25am

Moving? Compare and Schedule Free.

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call Toll-Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians