Got a repossession notice saying $***.** is delinquent. Called the Diamond Resorts numb...
GetHuman-dsisti's overcharge issue with Diamond Resorts from June 2019
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Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
Top Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. If it is fraud you should call in to cancel your card and request a refund.
The issue in GetHuman-dsisti's own words
Got a repossession notice saying $***.** is delinquent. Called the Diamond Resorts number in that letter (***-***-****) and automated said we owe $***.**. Said $***.** is “past due.” Could not get a human. **Got a bill in the mail today says “amount due $***.**.” Stmt date ****, due ***.*Called ***-***-**** (number on the bill says “Contact Us regarding your bill.” Could not get a human. Even tried not pressing ANY buttons. **Husband on medical disability and I had two surgeries in less than a year. Lost $**,*** in income. Cut every bill we could. TV, landline, tablets, house cleaner, pool cleaner - gone - and after we pay regular bills we have zero budget for vacations, Christmas gifts, birthday gifts, clothing, entertainment, fast food, Starbucks. We have to sell our house. Need to sell Monarch Grand but instead were told we have to PAY to give it back to Diamond. Can’t reach a human to even simply bring our account up to date and straighten out all the conflicting numbers. Please don’t give out my email for solicitation.
GetHuman-dsisti did not yet indicate what Diamond Resorts should do to make this right.
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