On September **, **** my husband and I were booked to fly round trip from PHX to LAX. U...

GetHuman-robybech's customer service issue with Delta from April 2019

Help with my Delta issue
The issue in GetHuman-robybech's own words
On September **, **** my husband and I were booked to fly round trip from PHX to LAX. Unfortunately, my father passed away so we couldn’t make our trip. *I immediately contacted Delta and they said I could use my tickets value up to *year. He took all my information and told me to hold onto my ticket information and that would be what I would need when I want to rebook.*I assumed I would be able to do it online but nothing pulls up under my name, confirmation or ticket numbers.*Please advise me what to do, I realize I need to book my tickets soon.*Thank you, Robyn Tobey Becher

GetHuman-robybech did not yet indicate what Delta should do to make this right.

How GetHuman-robybech fixed the problem
GetHuman was a waist of my time and effort. Waited ** minutes!*I called Delta and waited on the line ** minutes but got an answer.*Still waiting to talk to Delta through GetHuman, going on * hours!
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Delta

Customer service issue
Reported by GetHuman-robybech
Apr 9th, 2019 - 2 years ago
Fixed
GetHuman-robybech shared how to fix
Seen by 7 customers so far
Similar issue to 6998 others
0 customers following this
Items needed
Flight Number
Ticket Number
Email on Reservation
Phone Number on Reservation
Name of Passenger(s)
Home Address
Date of Birth

Timeline

GetHuman-robybech started working on this issue
Apr 9th, 2019 8:29pm
GetHuman-robybech confirmed the issue is fixed. Hooray!
Apr 10th, 2019 12:40am