Hello,*On Feb.*, through Delta, I booked to fly from Detroit to LA on Mar.**, and to r...

GetHuman2568181's customer service issue with Delta from March 2019

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The issue in GetHuman2568181's own words
Hello,*On Feb.*, through Delta, I booked to fly from Detroit to LA on Mar.**, and to retrun on Mar.**.*After about a month and half, on Mar.**,around *:** pm ,tried to Check In through on line, couldn't, called in, Delta agent said my ticket was cancelled. The explanation from Delta agents was, the travel agency booked and cancelled, I have to repurchase with more than doubled price.*First, why Delta has no record on my purchase date, February *? The Delta agent sent the receipt and eticket right after I finished booking with her . *Who's fault is this?*Secondly, why Delta cancelled my purchase by third party without my request? Then now, a night before I am supposed tto pay more than doubled rate to keep my schedule?*Thirdly, why Delta was keep telling me I did not book through Delta? Am I lying about even though I am a victim of whatever system or whoever's mistake is from inside of the company, Delta?*What's the company's business phylosophy?*This huge company so many people would appreciate and even grateful for can't do anything about it?*This society is already messy, however, for the next generations ( you might have your own children) , let's do better than this.*As an worldly great company, there should be prideful reputation. Let's keep this country better and stronger.*Cho- Kyung Kim

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Customer service issue
Reported by GetHuman2568181
Mar 22nd, 2019 - 2 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 6541 others
0 customers following this


GetHuman2568181 started working on this issue
Mar 22nd, 2019 5:19am

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