We just learned that our ** year old daughter has been diagnosed with breast cancer. S...

GetHuman2227937's customer service issue with Delta from February 2019

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Before contacting them, items GetHuman2227937 may need:
Flight Number, Ticket Number, Email on Reservation, Phone Number on Reservation, Name of Passenger(s), Home Address, and Date of Birth
Top Tip from another customer
Canceling or changing a Flight without insurance usually results in a fee of around $200 to change the flight. If you have insurance be sure your insurance covers the reason you need to cancel or change your flight.
The issue in GetHuman2227937's own words
We just learned that our ** year old daughter has been diagnosed with breast cancer. She will have a port inserted next week and we need to be with her.*We need to cancel our reservation number HSUUPO from Appleton to Fort Lauderdale. *Will it be possible to get a refund or have a credit so we could take another trip sometime later this year ? *She will be in treatments for at least * months.*Thank you so much for looking into this for us.
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Delta

Customer service issue
Reported by GetHuman2227937
Feb 17th, 2019 - 8 mons ago
I have an issue with Delta too
Not resolved
Seen by 2 customers so far
Similar issue to 5600 others
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Timeline
GetHuman2227937 started working on this issue
Feb 17th 5:55pm