I need to correct on name on a ticket that is part of a group, so that it matches the n...

GetHuman-patotis's customer service issue with Delta from May 2018

Help with my Delta issue
The issue in GetHuman-patotis's own words
I need to correct on name on a ticket that is part of a group, so that it matches the name on the passport. I have tried everything to do this including waits of two hours or more, calling the corporate office, customer service and calling several days. All I want is a simple name correction so I won't be charged at the airport when checking in. My flight leaves on June *st from Cedar Rapids, *DL****. Group Record Locator GH*VJJ, Pat Group *********I want to change the name Macklin John Love to Macklin Paul Love.**I also would like to know how and when we get seat assignments.
GetHuman-patotis did not yet indicate what Delta should do to make this right.
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How GetHuman-patotis fixed the problem
I called the number you gave and a rep called back. She could’nt Get me to group sales but let me know that would not be an issue since this ticket was for a minor. The first person to tell me that. Needless to say, I wil try never to fly with Delta again after such a frustrating experience and outrageous waste of time.
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Delta

Customer service issue
Reported by GetHuman-patotis
May 26th, 2018 - 6 mons ago
I have an issue with Delta too
Fixed
GetHuman-patotis shared how to fix
Seen by 3 customers so far
Similar issue to 374 others
0 customers following this
Items needed
Flight Number
Ticket Number
Email on Reservation
Phone Number on Reservation
Name of Passenger(s)
Home Address
Date of Birth
Timeline
GetHuman-patotis started working on this issue
May 26th 6:22pm
GetHuman-patotis shared this issue with friends on Facebook
May 26th 6:22pm
GetHuman-patotis confirmed the issue is fixed. Hooray!
May 26th 8:58pm