Hello,*I am the owner of a DELL INSPIRON **** laptop which I haven't used for a couple...

GetHuman-opreacri's customer service issue with Dell - Tech Support from August 2018

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The issue in GetHuman-opreacri's own words
Hello,*I am the owner of a DELL INSPIRON **** laptop which I haven't used for a couple of months and I have since forgotten the BIOS password.*I can't remember the password and now I am unable to start my laptop.*After I press the power button and the DELL logo appears, in the right corner of the display there are two options: F* and F** for the BIOS menu, but I can't access these menus.*I have searched for a possible way to recover the BIOS password and on the official forum there was an answer regarding the error code and the service tag info that pops up after trying and failing to enter the correct password. **These are as follows:*System Disabled*********Service Tag**G**HXL****I would be very grateful if you could help me recover or reset the password.*Please reply if any more information is needed.*Thank you in advance for your support.**Yours truly,*Cristian Oprea

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Dell - Tech Support

Customer service issue
Reported by GetHuman-opreacri
Aug 27th, 2018 - 3 years ago
Fixed
Seen by 4 customers so far
Similar issue to 869 others
0 customers following this
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Timeline

GetHuman-opreacri started working on this issue
Aug 27th, 2018 12:20pm
GetHuman-opreacri indicated the issue is not fixed yet.
Aug 27th, 2018 2:28pm
GetHuman-opreacri indicated the issue is not fixed yet.
Aug 28th, 2018 1:57pm
GetHuman-opreacri indicated the issue is not fixed yet.
Aug 30th, 2018 1:24pm

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