I have a Insprion ** lap top computer ***********, *VSC*C*. I have owned several Dell...

GetHuman933056's customer service issue with Dell - Tech Support from July 2018

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The issue in GetHuman933056's own words
I have a Insprion ** lap top computer ***********, *VSC*C*. I have owned several Dell computers and this is the worst I have ever had. I have been on line several time with a Dell Tech and he has taken control and tried to reset computer and fix this mess. It has not worked. When I try to scroll it takes forever and will automatically go back to my home page. I have to go back to site and when I get there all my info is gone. The computer is so slow that I have to wait long times for it to download and upload any pages. I can't read articles because is will jump back to my home page. When I type the words finally show up long after I finish typing. Like now while typing this email. It takes for ever to start up after turned off to get to home page. I want to send it back and have it completely reprogramed and up dated like new. Can you send me a UPS pick up order so I can send it back. I still have the box I received it in. Charles Long, **** Dillons Fork Road, Fieldale, Va. *****
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Dell - Tech Support

Customer service issue
Reported by GetHuman933056
Jul 31st, 2018 - 9 mons ago
I have an issue with Dell - Tech Support too
Fixed
Seen by 3 customers so far
Similar issue to 671 others
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Timeline
GetHuman933056 started working on this issue
Jul 31st, 2018 1:38am
GetHuman933056 indicated the issue is not fixed yet.
Aug 1st, 2018 12:37pm