It’s been about *-* weeks since I’ve had a down wire on my backyard hanging from the po...

GetHuman1036681's customer service issue with DTE Energy from August 2018

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The issue in GetHuman1036681's own words
It’s been about *-* weeks since I’ve had a down wire on my backyard hanging from the pole and my house and it’s hanging on my wooden deck over my chairs I’ve called three times at least and still no one has been here to fix it they came looked at it and left because it’s not as urgent . How much longer will I be waiting? What if some how it sparks and catches my home on fire while I’m asleep. I’ve been extremely patient but it’s stated to be unbelievable that it’s taking this long to fix something that doesn’t seem it’ll take too long
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DTE Energy

Customer service issue
Reported by GetHuman1036681
Aug 25th, 2018 - 4 mons ago
I have an issue with DTE Energy too
Seen by 4 customers so far
Similar issue to 281 others
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GetHuman1036681 started working on this issue
Aug 25th 10:01pm
GetHuman1036681 indicated the issue is not fixed yet.
Aug 27th 6:33am