I can never get ahold of a human and my account has an issue to where I cannot login. I...

GetHuman-tkwarcia's customer service issue with DTE Energy from July 2018

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The issue in GetHuman-tkwarcia's own words
I can never get ahold of a human and my account has an issue to where I cannot login. I can only do guest pay and I paid another $*** today but I don’t know exactly why my balance is. Please give me some how to pay you without having my account number handy. I have the old address for the outstanding bill and my info.... that should be good enough but not online. I need to talk to a human and can not get to one. *Please email at *****@***.com and or call at ***-***-****. Thanks- Tyler
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DTE Energy

Customer service issue
Reported by GetHuman-tkwarcia
Jul 31st, 2018 - 9 mons ago
I have an issue with DTE Energy too
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Seen by 2 customers so far
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GetHuman-tkwarcia started working on this issue
Jul 31st, 2018 5:45pm