Disconnect ... I called last week and wanted to disconnect my service because I am moving. I am moving to a rv campground that TV service is included in the monthly rent. I was then informed that I had a * year contract and would have to pay an early termination fee of $***.**. I told them I didn't have a contract but was told I did. I am disputing this, I have no where to forward this service to. I don't even have an online account because dish takes my money out automatically. I was also told I had to send the equipment back but after arguing about the early termination for quite a long time I was never given any more information on returning. Please contact me at your earliest convenience because I have cancelled the debit card you charge. * emails were sent to me asking how our conversation went and I replied for someone to contact me but haven't received anything. My name is Lorie Kingsbury, my phone * is ***-***-**** and my address is **** campos drive, the villages, fl *****
I am ** years old, have had open heart with stents, lung cancer, aeortic abdominal anyerusm, ibs, and other medical issues.
Disconnect my service, return equipment and not charged any extras.
I expected better customer service because I have paid my bill on time every time.