No longer do business with Dish

GetHuman5199721's Cancel Service issue with DISH from August 2020

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Before contacting them, items GetHuman5199721 may need:
Account Name, Account phone number, Email address on the account, and Billing address
Top Tip from another customer
If you are currently under contract you will need to pay an Early Termination Fee. The best time to cancel is at the end of a billing cycle.
The issue in GetHuman5199721's own words
Disconnect ... I called last week and wanted to disconnect my service because I am moving. I am moving to a rv campground that TV service is included in the monthly rent. I was then informed that I had a * year contract and would have to pay an early termination fee of $***.**. I told them I didn't have a contract but was told I did. I am disputing this, I have no where to forward this service to. I don't even have an online account because dish takes my money out automatically. I was also told I had to send the equipment back but after arguing about the early termination for quite a long time I was never given any more information on returning. Please contact me at your earliest convenience because I have cancelled the debit card you charge. * emails were sent to me asking how our conversation went and I replied for someone to contact me but haven't received anything. My name is Lorie Kingsbury, my phone * is ***-***-**** and my address is **** campos drive, the villages, fl *****
I am ** years old, have had open heart with stents, lung cancer, aeortic abdominal anyerusm, ibs, and other medical issues.
Disconnect my service, return equipment and not charged any extras.
I expected better customer service because I have paid my bill on time every time.
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DISH

Dish Network
Cancel Service issue
Reported by GetHuman5199721
Aug 26th, 2020 - 8 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 1678 others
0 customers following this

Timeline

GetHuman5199721 started working on this issue
Aug 26th, 2020 5:26am
GetHuman5199721 indicated the issue is not fixed yet.
Aug 26th, 2020 12:50pm
GetHuman5199721 indicated the issue is not fixed yet.
Aug 28th, 2020 3:58pm

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