Have a package coming from DHL. Waybill * **********. Just got email that they can't f...

GetHuman6948921's customer service issue with DHL from December 2021

Help with my DHL issue
The issue in GetHuman6948921's own words
Have a package coming from DHL. Waybill * **********. Just got email that they can't find my address (*** Sunrise Ridge Circle, Lexington VA *****) so no delivery and they want my "correct" address. It is my address ( new street) They don't have my telephone number so no call either.. Need to give them directions and phone number so they can complete delivery

GetHuman6948921 did not yet indicate what DHL should do to make this right.

How GetHuman6948921 fixed the problem
Gave them a new address. The second and *rd lines of the new address were directions
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DHL

Customer service issue
Reported by GetHuman6948921
Dec 24th, 2021 - 9 months ago
Fixed
GetHuman6948921 shared how to fix
Seen by 27 customers so far
Similar issue to 74 others
0 customers following this
Items needed
Full name
Phone number on order
Email on order
Order Number
Home and billing address

Timeline

GetHuman6948921 started working on this issue
Dec 24th, 2021 8:00pm
GetHuman6948921 confirmed the issue is fixed. Hooray!
Dec 25th, 2021 12:01am
GetHuman6948921 confirmed the issue is fixed. Hooray!
Dec 25th, 2021 3:49pm

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