Driver has lied to have delivered my parcel. The tracking site after**:** planned deliv...

GetHuman-gladysng's Complaint issue with DHL from December 2020

Help with my DHL issue
First: share to improve GetHuman-gladysng's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-gladysng may need:
Full name, Phone number on order, Email on order, Order Number, and Home and billing address
The issue in GetHuman-gladysng's own words
Driver has lied to have delivered my parcel. The tracking site after**:** planned delivery time had passed indicated that driver was running late when checked around **:**. Around **:** the tracking site updated saying parcel delivered at **:** and signed for. At **:** driver was at delivery point *** and I was number *** on delivery route. I waited and waited only to check the tracking site again to find out that it has updated that parcel has been delivered at **:** supposedly signed for by me with name spelt wrong

GetHuman-gladysng did not yet indicate what DHL should do to make this right.

How GetHuman-gladysng fixed the problem

We are waiting for GetHuman-gladysng to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common DHL customer problems.
How Do I Change My Shipping Information or Address with Dhl?How Do I Track My Order with Dhl?
Do you have a customer issue as well?
We can help you get DHL's attention and get better help faster. Tap below to get started.
Having DHL issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Complaint issue
Reported by GetHuman-gladysng
Dec 5th, 2020 - a year ago
Not resolved
Seen by 11 customers so far
Similar issue to 617 others
0 customers following this


GetHuman-gladysng started working on this issue
Dec 5th, 2020 8:52am

Paying Too Much for Internet?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies