DHL e-commerce supposedly delivered my package on the *th at *:** and it said it was de...

GetHuman1721279's customer service issue with DHL from December 2018

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The issue in GetHuman1721279's own words
DHL e-commerce supposedly delivered my package on the *th at *:** and it said it was delivered I did not receive anything I asked the people downstairs from where I live if they seen anything they said no no paper was left by the delivery person nothing so I want to know what's going on with my package if it was a lazy delivery person that just put their there was delivered and why wasn't a letter left saying to contact DHL so I want to know what the deal is I want my package the number is LX ***** **** n z my name is Rosario Ramos
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DHL

Customer service issue
Reported by GetHuman1721279
Dec 9th, 2018 - 5 mons ago
I have an issue with DHL too
Fixed
Seen by 14 customers so far
Similar issue to 445 others
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Items needed
Full name
Phone number on order
Email on order
Order Number
Home and billing address
Timeline
GetHuman1721279 started working on this issue
Dec 9th, 2018 5:52am
GetHuman1721279 indicated the issue is not fixed yet.
Dec 10th, 2018 1:03pm