Hello my name is Dris M. Vangu, I bought two suits on dhgate website* unfortunately I r...

GetHuman1617156's customer service issue with DHGate.com from November 2018

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The issue in GetHuman1617156's own words
Hello my name is Dris M. Vangu, I bought two suits on dhgate website* unfortunately I received one* but the other one I haven't yet received that, every time I'm trying to contact the seller but, this one doesn't respond to my email, since he has told me that the item has been delivered to the wrong address, which I didn't believe because dhgate has my full address, in addition, the first item came to my address.*Here is the tracking number of the item that I'm expecting: UG*********CN *I'm *****@***.com*I have my account on dhgate *I'm wondering why dhgate can't solve this issue??
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DHGate.com

Customer service issue
Reported by GetHuman1617156
Nov 24th, 2018 - 3 mons ago
I have an issue with DHGate.com too
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GetHuman1617156 started working on this issue
Nov 24th, 2018 5:02pm