DHGate.com Customer FAQ

If your account is restricted, it may impact your ability to access certain features, including viewing order details. However, orders that were placed before the restriction should still be processed as per the seller's terms. It is recommended to check your order status directly within your account.

If your account has been restricted, it typically requires you to resolve the issue before you can log back in and access your orders. You can check the email associated with your account for any notifications regarding the restriction. For assistance, there is a link to the most up-to-date contact information right here on this page to help you address this issue.

If your account is restricted, it may be due to various reasons, such as security concerns or policy violations. We recommend checking your email for any notifications from DHGate that may provide details on the restriction. Following any instructions in that email could help resolve the issue. If you still have questions or need assistance with your account, please refer to the most up-to-date contact information available on this page.

We understand that not receiving your order can be concerning. Please check your order status and shipping details in your account. If the order is delayed past the estimated delivery time, it may be beneficial to reach out for assistance. There is a link to the most up-to-date contact information right here on this page.

قد تواجه صعوبة في إجراء الدفع لأسباب متعددة، مثل قيود البنك أو إعدادات الأمان للبطاقة. تأكد من أن البطاقة غير منتهية الصلاحية وأن لديك رصيد كافٍ. من الممكن أيضًا أن يكون هناك مشكلة في اتصال الإنترنت أثناء العملية. أحيانًا، قد تحتاج إلى الاتصال بمصرفك للتحقق من أي قيود على المدفوعات عبر الإنترنت.