Can I cancel or change my order after it has been placed?
Once an order has been placed on DHGate, customers have a limited time to make changes or cancel it. If the order has not yet been processed or shipped, it may be possible to cancel or modify the order directly through the account settings on the DHGate platform. Customers should login to their accounts, navigate to the order management section, and look for options related to cancellation or modification requests.
However, if the order has already entered the shipping process, changes might not be feasible. In such instances, customers may need to wait until they receive the item and then follow the return or exchange procedures outlined by DHGate.
It is important for customers to review the specific policies regarding order cancellation or changes on the website. Guidelines can vary based on the seller and the nature of the items purchased. For the most accurate and up-to-date information, customers are encouraged to check the official website of DHGate.
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