Can I cancel or change my order after it has been placed?

Asked a year ago
Yes, you can cancel or change your order on DHGate.com after it has been placed but only within a certain timeframe. DHGate.com provides a specific period for order modification or cancellation, which typically ranges from 1-3 business days after the order placement. However, this time frame may vary depending on the specific seller and product category. To cancel or modify your order, you need to login to your DHGate.com account, go to the order page, and select the appropriate options. It's important to act quickly within the designated time limit to ensure successful cancellation or modification. After this time frame, the order will be processed and shipped, and any changes or cancellations may not be possible.
Adam Goldkamp is the editor / author responsible for this content.
Answered May 3, 2024

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