My screen cracked I have insurance on my phone it's a ***ac icon * paid the ** dollar d...

GetHuman5872445's Device Support issue with Cricket Wireless from March 2021

Help with my Cricket Wireless issue
Before contacting them, items GetHuman5872445 may need:
Phone number, Last 4 of SSN, Name on the account, and Billing address
Top Tip from another customer
If you are having technical difficulties with your Verizon services please reset your phone or bring the phone into the Verizon store. If the issue is with cell service please check your area to see if Verizon is down.
The issue in GetHuman5872445's own words
Get my phone fixed it has a cracked screen ... My screen cracked I have insurance on my phone it's a ***ac icon * paid the ** dollar deductable got replacement phone that was a cheeper phone icon did not come with battery I sent the replacement phone back now I still have a cracked screen and out of ** dollars I am paying for the insurance on the phone and I have got a cracked screen if you can't send me a phone that is somewhat better than I have with a battery then I'm moving my service to a different carrier my phone number is ********** if you can send me a phone with a battery you can send it to Roy kent ** ashbrook dr candler nc ***** like I said I've done paid for the ** dollars for my replacement phone and they sent me a cheap phone with no dam battery and I pay for insurance every month for my phone so can you fix this issue before I move my other phones to a different company To fix this problem they need to send me a phone that has a battery and not a cheaper phone than the one I have orbfix the cracked screen I pay for insurance on my phone every month and that's why I got insurance in case something happens to it
I am still out of ** dollars and my screen has been cracked for two months now
I need a phone that has no cracked screen you sent me a phone cheaper than the one I got and the phone you sent didn't even have a battery now how am I post to use it with no battery
I've been a customer for about * years and I am never late on my bill
I've called for two weeks and I still have a cracked screen with ** dollars out of my wallet
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Cricket Wireless

Cricket wireless
Device Support issue
Reported by GetHuman5872445
Mar 22nd, 2021 - 2 months ago
Not resolved
Seen by 18 customers so far
Similar issue to 1625 others
0 customers following this

Timeline

GetHuman5872445 started working on this issue
Mar 22nd 7:09am
GetHuman5872445 shared this issue with friends on Facebook
Mar 22nd 7:10am
GetHuman5872445 shared this issue with your circles on Google+
Mar 22nd 7:11am
GetHuman5872445 shared this issue with friends on Facebook
Mar 22nd 7:26am

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