My channel guide has disappeared.*all I get is to be announced. I am not*happy at all...

GetHuman4342481's Service or technical issues with Cox Communications from February 2020

Help with my Cox Communications issue
Top Tip from another customer
If you are having technical issues please reset your modem or device by turning it off for 15 - 30 seconds and then turning it back on. If the issue stays then you should call support.
The issue in GetHuman4342481's own words
My channel guide has disappeared.*all I get is to be announced. I am not*happy at all!!! resolved!!! cox rebooted my cable box and now it is working correctly yeah cox

GetHuman4342481 did not yet indicate what Cox Communications should do to make this right.

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Cox Communications

Service or technical issues
Reported by GetHuman4342481
Feb 9th, 2020 - 2 years ago
Not resolved
Seen by 90 customers so far
Similar issue to 439 others
0 customers following this
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Timeline

GetHuman4342481 started working on this issue
Feb 9th, 2020 1:38am
GetHuman4342481 indicated the issue is not fixed yet.
Feb 12th, 2020 3:08am
GetHuman4342481 indicated the issue is not fixed yet.
Feb 12th, 2020 3:10am
GetHuman4342481 indicated the issue is not fixed yet.
Feb 14th, 2020 2:08am
GetHuman4342481 indicated the issue is not fixed yet.
Feb 14th, 2020 2:12am
GetHuman4342481 indicated the issue is not fixed yet.
Feb 18th, 2020 5:38pm
GetHuman4342481 indicated the issue is not fixed yet.
Feb 18th, 2020 5:40pm
GetHuman4342481 shared this issue with others over email
Feb 20th, 2020 11:45am

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