I had set up a payment to come out of my account but instead I paid it due to leaving t...

GetHuman-vwashin's customer service issue with Cox Communications from December 2019

Help with my Cox Communications issue
The issue in GetHuman-vwashin's own words
I had set up a payment to come out of my account but instead I paid it due to leaving town for death in the family. I received a letter saying that I owe fees because they tried to get the funds but they were not there!!!! Take fees away

GetHuman-vwashin did not yet indicate what Cox Communications should do to make this right.

How GetHuman-vwashin fixed the problem
I did not fix it, I still have the problem....what are you going to do. my bill is not due until the **th
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Cox Communications

Customer service issue
Reported by GetHuman-vwashin
Dec 23rd, 2019 - a year ago
Fixed
GetHuman-vwashin shared how to fix
Seen by 2 customers so far
Similar issue to 481 others
0 customers following this
Items needed
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Timeline

GetHuman-vwashin started working on this issue
Dec 23rd, 2019 2:05am
GetHuman-vwashin indicated the issue is not fixed yet.
Dec 23rd, 2019 2:06am
GetHuman-vwashin indicated the issue is not fixed yet.
Dec 23rd, 2019 2:06am
GetHuman-vwashin indicated the issue is not fixed yet.
Dec 23rd, 2019 2:06am
GetHuman-vwashin indicated the issue is not fixed yet.
Dec 23rd, 2019 2:06am
GetHuman-vwashin indicated the issue is not fixed yet.
Dec 23rd, 2019 2:06am
GetHuman-vwashin confirmed the issue is fixed. Hooray!
Dec 23rd, 2019 2:06am