I purchased a pair of Converse Chuck Taylor All Stars for my daughter one year ago. Sh...

GetHuman-sevensai's customer service issue with Converse from January 2019

14 views
 | 
34 similar
 | 
0 following
Help with my Converse issue
Next: our robot will wait on hold for GetHuman-sevensai to get a Converse rep on the line!
Always use the GetHuman Phone tocall Converse. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-sevensai's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-sevensai may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman-sevensai's own words
I purchased a pair of Converse Chuck Taylor All Stars for my daughter one year ago. She loves them! However, ** months later the glue holding the bottom on gave way on BOTH shoes so that the fronts flap when she walks. We live in New England so she only wore them a few months out of the year, and I am so disappointed that shoes from a company that has such an excellent reputation and following would not hold up any better than that! We are a family of Converse wearers, but I will think twice before purchasing another pair after this bad experience.*Thank you for listening, Lois Krahn****-***-****
GetHuman-sevensai did not yet indicate what Converse should do to make this right.
I have an issue with Converse too
How GetHuman-sevensai fixed the problem
We are waiting for GetHuman-sevensai to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Converse's attention and get better help faster. Tap below to get started.
Having Converse issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-sevensai fixes it.
This email address isn't valid

Converse

Customer service issue
Reported by GetHuman-sevensai
Jan 15th, 2019 - 9 mons ago
I have an issue with Converse too
Not resolved
Seen by 14 customers so far
Similar issue to 34 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-sevensai started working on this issue
Jan 15th 3:32pm