I purchased a pair of Converse Chuck Taylor All Stars for my daughter one year ago. Sh...

GetHuman-sevensai's customer service issue with Converse from January 2019

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The issue in GetHuman-sevensai's own words
I purchased a pair of Converse Chuck Taylor All Stars for my daughter one year ago. She loves them! However, ** months later the glue holding the bottom on gave way on BOTH shoes so that the fronts flap when she walks. We live in New England so she only wore them a few months out of the year, and I am so disappointed that shoes from a company that has such an excellent reputation and following would not hold up any better than that! We are a family of Converse wearers, but I will think twice before purchasing another pair after this bad experience.*Thank you for listening, Lois Krahn****-***-****
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Customer service issue
Reported by GetHuman-sevensai
Jan 15th, 2019 - 9 mons ago
I have an issue with Converse too
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Seen by 14 customers so far
Similar issue to 34 others
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GetHuman-sevensai started working on this issue
Jan 15th 3:32pm