We've been with Consumer Cellular for a number of years and have never missed a payment...

GetHuman-jbenter's customer service issue with Consumer Cellular from October 2018

12 views
 | 
380 similar
 | 
0 following
Help with my Consumer Cellular issue
First: share to improve GetHuman-jbenter's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-jbenter's next move: call Consumer Cellular.
The best way to get your problem resolved is to tap the button below to start calling Consumer Cellular. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-jbenter may need:
Account holder name, Account number, Billing address, Account phone number, and Last 4 digits of Social Security number
The issue in GetHuman-jbenter's own words
We've been with Consumer Cellular for a number of years and have never missed a payment. We've paid a couple of payment late in this time, including last month's payment. The reason being we were traveling and the payments just were not made in time. All in all, I would consider us excellent customers of CC, which was why I was shocked when CC cut off our service the past couple days. I discovered this when I tried to use my phone at a relative's house yesterday and it was embarrassing. I consider this shabby treatment of a good customer and I'm going to look around for another provider during the next two weeks. John Benter
GetHuman-jbenter did not yet indicate what Consumer Cellular should do to make this right.
I have an issue with Consumer Cellular too
How GetHuman-jbenter fixed the problem
We are waiting for GetHuman-jbenter to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Consumer Cellular's attention and get better help faster. Tap below to get started.
Having Consumer Cellular issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Consumer Cellular email you?
This email address isn't valid
Follow this issue
See how GetHuman-jbenter fixes it.
This email address isn't valid

Consumer Cellular

Customer service issue
Reported by GetHuman-jbenter
Oct 1st, 2018 - 6 mons ago
I have an issue with Consumer Cellular too
Not resolved
Seen by 12 customers so far
Similar issue to 380 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-jbenter started working on this issue
Oct 1st, 2018 2:59pm