paying for speed not getting, change wireless box twice, put in new box. speed is very...

GetHuman-shasaid's customer service issue with Comcast from November 2018

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The issue in GetHuman-shasaid's own words
paying for speed not getting, change wireless box twice, put in new box. speed is very low.* was told about * months ago to update wire in house, at $***.** I did that and still no help.*had * tech here this week and the last one said *Its my computer, bought a new computer that day and low and behold, no help.*called agin and ticket writer said a call would be on Saturday ********* with a supervisivor between *and * pm..*tec shows up in the dark at *:**PM and no supervisor. I ask him is he one he said no, I asked is one comimg he said no.*I said he could not come without one and told him to go and have the boss call me.* no one called, Comcast auto called at ****PM and said call was completed.*NOT, I need immediate correct service a credit for not having the speed, I get auto calls all day and they can't fix this issue. I am not paying for the promise of *** bites or whatever speed and getting **-***
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Comcast

Customer service issue
Reported by GetHuman-shasaid
Nov 4th, 2018 - a mon ago
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GetHuman-shasaid started working on this issue
Nov 4th 2:18pm