I'm on a fixed income and need to keep my triple play lower than $*** a month. For almo...

GetHuman-hdenaree's customer service issue with Comcast from October 2018

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The issue in GetHuman-hdenaree's own words
I'm on a fixed income and need to keep my triple play lower than $*** a month. For almost two years , I paid $***.** and now I'm to pay $***.** because my original contract was changed. The original contract wasn't up until December ****, but because I tried to include home security with what I already had , you guys broke my contract. In order to help, I was placed on a plan that took away, TNT, CLTV and Investigation discovery. In order to get those channels back, I'd have to pay a total of $***.** a month for two years which I cannot afford now that I'll have a gas and electric bill to pay as well. Can you help me? I would like to get the above channels back and not have to pay more since I originally had those channels for less. I don't have any premium channels. Just want channels I actually watch. Can you help me?

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Comcast

Customer service issue
Reported by GetHuman-hdenaree
Oct 15th, 2018 - 4 years ago
Fixed
Seen by 6 customers so far
Similar issue to 7352 others
0 customers following this
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Timeline

GetHuman-hdenaree started working on this issue
Oct 15th, 2018 3:04pm
GetHuman-hdenaree shared this issue with friends on Facebook
Oct 15th, 2018 3:08pm
GetHuman-hdenaree indicated the issue is not fixed yet.
Oct 15th, 2018 3:08pm

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