Comcast doesn't give a damm

GetHuman-milesw's customer service issue with Comcast from August 2018

Help with my Comcast issue
The issue in GetHuman-milesw's own words
Get SOMEONE at Comcast to help me! ... Approx * Hours ago we had a tremendous rain storm with lightning and thunder. Then ALL three OF MY Comcast services (Internet, Cable TV snd Telephone) stopped working. I called the Customer Service *** numbet TWICE, I got an appointment THREE DAYS from now, and put on a Wait-List for tomorrow. I yried to explain to both of the Customer Service Reps that it was a Comcast OUTAGE, and they needed to report it to their next level up, but to no avail. PLEASE CALL ME. Miles Weinberg (Cell* ***-***-****).
They refuse to prpmise IF someone will be here today or tomorrow.
Send a COMCAST Tech Immediately!
** years
Worked with Comcast Customer Service Rep for approx **-** minutes over the phone.
How GetHuman-milesw fixed the problem
Keep calling Comcast Customer Service. Every two hours if necessary, until they admit it's THEIR PROBLEM, not yours.
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Comcast

Internet, Cable TV AND Telephone
Customer service issue
Reported by GetHuman-milesw
Aug 19th, 2018 - 2 years ago
Fixed
GetHuman-milesw shared how to fix
Seen by 6 customers so far
Similar issue to 5347 others
0 customers following this
Items needed
Name on account
Billing Address
Last four of social security
Account PIN

Timeline

GetHuman-milesw started working on this issue
Aug 19th, 2018 5:57pm
GetHuman-milesw indicated the issue is not fixed yet.
Aug 19th, 2018 7:08pm
GetHuman-milesw indicated the issue is not fixed yet.
Aug 19th, 2018 7:13pm
GetHuman-milesw confirmed the issue is fixed. Hooray!
Aug 20th, 2018 11:36am

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