I recently was offered a new bundled plan which includes Starz, Netflix and Showtime. T...

GetHuman-knanpop's customer service issue with Comcast from July 2018

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The issue in GetHuman-knanpop's own words
I recently was offered a new bundled plan which includes Starz, Netflix and Showtime. This was mid June. I have made repeated calls and have been told the engineers are working on the issue that I have not been getting Showtime. I have two work order nos. *********. The last call to corporate offices was the same as I was told Showtime was not offered and I was giveb a corp. No. ESL********and was told this would be investigated. Also I was told that the package di d not offer Showtime and I have a printed E-Mail from Comcast showing what is included and Showtime is on it. I have lost a lot of time on the phone with advanced technology abd My time is as important as yours. I have been a long time customer and my bill is always paid on time. I really have a sour taste now about comcast services. All I want is what was promised to me.
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Comcast

Customer service issue
Reported by GetHuman-knanpop
Jul 3rd, 2018 - a yr ago
I have an issue with Comcast too
Fixed
Seen by 6 customers so far
Similar issue to 3478 others
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Timeline
GetHuman-knanpop started working on this issue
Jul 3rd, 2018 1:47pm
GetHuman-knanpop shared this issue with others over email
Jul 3rd, 2018 1:53pm
GetHuman-knanpop indicated the issue is not fixed yet.
Jul 3rd, 2018 1:54pm