This is my fourth attempt and phone call to get my problem fixed.*Problem: Telephone po...

GetHuman763057's customer service issue with Comcast from June 2018

116 similar
0 following
Help with my Comcast issue
First: share to improve GetHuman763057's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman763057 to get a Comcast rep on the line!
Always use the GetHuman Phone tocall Comcast. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman763057 may need:
Name on account, Billing Address, Last four of social security, and Account PIN
The issue in GetHuman763057's own words
This is my fourth attempt and phone call to get my problem fixed.*Problem: Telephone pole has shifted causing the electrical service , phone service and cable service to pull the rake boards off of my home. The electric light department came the same day and installed a new wire.*Now I am waiting on comcast to do the same.*Who do I talk to ?*I have been a long term loyal customer of Comcast and deserver better treatment. We have taken off four days to be here when they show up but NOTHING NO CALL NOTHING *That is poor business , and we are upset the situation.*Thank You in advance for the reply.*call me cell ***-***-**** to discuss the matter !*Brian A, Shea*** Pine St. *Peabody Ma. ***** *Customer * **** ** *** *******
GetHuman763057 did not yet indicate what Comcast should do to make this right.
I have an issue with Comcast too
How GetHuman763057 fixed the problem
We are waiting for GetHuman763057 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Comcast customer problems.
What do I do if my Xfinity TV or internet is out?How do I view or pay my Comcast bill online?How do I check for a service outage with Comcast?
Do you have a customer issue as well?
We can help you get Comcast's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Comcast issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman763057 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman763057
Jun 8th, 2018 - a yr ago
I have an issue with Comcast too
Not resolved
Seen by 2 customers so far
Similar issue to 116 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman763057 started working on this issue
Jun 8th, 2018 2:12pm