I need a check reissue for an old refund from Comcast!

GetHuman757377's customer service issue with Comcast from June 2018

8 views | 175 similar | 0 following
Help with my Comcast issue
Next: our robot will wait on hold for GetHuman757377 to get a Comcast rep on the line!
Always use the GetHuman Phone to call Comcast. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
The issue in GetHuman757377's own words
Get the reissue of a check for a refund from Comcast. ... Thank you very kindly for taking steps for a check refund reissue.**I have a photo of the letter and original refund issued to me as Jpg images which I would like to provide to someone for review.**However no one can find the account number for when I resided in Apt. * at ** Sunset Drive.**I did live briefly in Apt. * at this address, before moving up to Apt. *.**Thanks again for your efforts to get my refund reissued to me.**The account number on the check that needs to be reissued is: xxxxxxxxxx******it was issued to me on ********* for $**.**.**Please be advised that I currently live in Gig Harbor WA.**I have* a new Comcast account number for this location, which is currently: Account xxxxxxx ****
All I need is the refund that is owed to me. They have told me that they cannot refund the money because the check was too old,**rather than reissuing a new check!**That makes no sense. Other companies reissue a refund check if the check is too old to cash. The money is owed to me. I have the evidence of that and sent it to them.
Reissuing a new refund check or crediting the amount to my new Comcast account.
** years a Comcast customer
Contacted specific people in the company who tell me the check is too old and cannot be reissued!
How GetHuman757377 fixed the problem

We are waiting for GetHuman757377 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Comcast's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Comcast issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman757377 fixes it.
This email address isn't valid

Comcast

comcast internet service
Customer service issue
Reported by GetHuman757377
Jun 6th, 2018 - 2 years ago
Fixed
Seen by 8 customers so far
Similar issue to 175 others
0 customers following this
Items needed
Name on account
Billing Address
Last four of social security
Account PIN

Timeline

GetHuman757377 started working on this issue
Jun 6th, 2018 7:45pm
GetHuman757377 indicated the issue is not fixed yet.
Jun 6th, 2018 8:46pm
GetHuman757377 indicated the issue is not fixed yet.
Jun 6th, 2018 11:44pm
GetHuman757377 indicated the issue is not fixed yet.
Jun 9th, 2018 9:07pm
GetHuman757377 indicated the issue is not fixed yet.
Jun 16th, 2018 12:59am

Paying Too Much for Internet?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies