I need a check reissue for an old refund from Comcast!

GetHuman757377's customer service issue with Comcast from June 2018

175 similar
0 following
Help with my Comcast issue
Next: our robot will wait on hold for GetHuman757377 to get a Comcast rep on the line!
Always use the GetHuman Phone tocall Comcast. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman757377's own words
Get the reissue of a check for a refund from Comcast. ... Thank you very kindly for taking steps for a check refund reissue.**I have a photo of the letter and original refund issued to me as Jpg images which I would like to provide to someone for review.**However no one can find the account number for when I resided in Apt. * at ** Sunset Drive.**I did live briefly in Apt. * at this address, before moving up to Apt. *.**Thanks again for your efforts to get my refund reissued to me.**The account number on the check that needs to be reissued is: xxxxxxxxxx******it was issued to me on ********* for $**.**.**Please be advised that I currently live in Gig Harbor WA.**I have* a new Comcast account number for this location, which is currently: Account xxxxxxx ****
All I need is the refund that is owed to me. They have told me that they cannot refund the money because the check was too old,**rather than reissuing a new check!**That makes no sense. Other companies reissue a refund check if the check is too old to cash. The money is owed to me. I have the evidence of that and sent it to them.
Reissuing a new refund check or crediting the amount to my new Comcast account.
** years a Comcast customer
Contacted specific people in the company who tell me the check is too old and cannot be reissued!
I have an issue with Comcast too
How GetHuman757377 fixed the problem
We are waiting for GetHuman757377 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Comcast customer problems.
What do I do if my Xfinity TV or internet is out?How do I view or pay my Comcast bill online?How do I check for a service outage with Comcast?
Do you have a customer issue as well?
We can help you get Comcast's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Comcast issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman757377 fixes it.
This email address isn't valid


comcast internet service
Customer service issue
Reported by GetHuman757377
Jun 6th, 2018 - a yr ago
I have an issue with Comcast too
Seen by 8 customers so far
Similar issue to 175 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name on account
Billing Address
Last four of social security
Account PIN
GetHuman757377 started working on this issue
Jun 6th, 2018 7:45pm
GetHuman757377 indicated the issue is not fixed yet.
Jun 6th, 2018 8:46pm
GetHuman757377 indicated the issue is not fixed yet.
Jun 6th, 2018 11:44pm
GetHuman757377 indicated the issue is not fixed yet.
Jun 9th, 2018 9:07pm
GetHuman757377 indicated the issue is not fixed yet.
Jun 16th, 2018 12:59am