I need to resolve my account, which I attempted to close on three separate occasions la...
GetHuman627450's customer service issue with Comcast from April 2018
Help with my Comcast issue
First: share to improve GetHuman627450's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman627450 to get a Comcast rep on the line!
Always use the GetHuman Phone tocall Comcast. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman627450 may need:
Name on account, Billing Address, Last four of social security, and Account PIN
The issue in GetHuman627450's own words
I need to resolve my account, which I attempted to close on three separate occasions last summer. Each time I was promised that the account was closed, and each time I continued to be billed. **The most recent of these calls can be found in your records as call **********. It was August **, ****. On this call, it was confirmed by your Representative that I would be refunded for July **** and charges removed for August ****. Instead of this, I continued to receive my monthly bill, forcing me to close my bank account to stop you from continuing to take my money.**I expect all charges after July *, **** to be refunded. I'm sure that when you listen to call **********, you will agree with my assessment. **Thank you for your attention.
GetHuman627450 did not yet indicate what Comcast should do to make this right.
I have an issue with Comcast too
How GetHuman627450 fixed the problem
We are waiting for GetHuman627450 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Comcast customer problems.