At *:** am recieved a text that my coinbase password was changed. I also received * oth...

GetHuman6036380's Hacked Account issue with Coinbase from May 2021

Help with my Coinbase issue
First: share to improve GetHuman6036380's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman6036380 may need:
Account name, Account email, Account phone number, and Government issued photo ID
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman6036380's own words
At *:** am recieved a text that my coinbase password was changed. I also received * other texts with a verification code. Since I was asleep I did not notice until approx *:**am. I tried to login but on the coinbase site with no luck. I called coinbase customer service with only being able to lock my account and receiving an email with a case number. I not worried about the account being locked I would just like to know if the funds are gone or still there.

GetHuman6036380 did not yet indicate what Coinbase should do to make this right.

How GetHuman6036380 fixed the problem

We are waiting for GetHuman6036380 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Coinbase's attention and get better help faster. Tap below to get started.
Having Coinbase issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Hacked Account issue
Reported by GetHuman6036380
May 5th, 2021 - 3 months ago
Not resolved
Seen by 9 customers so far
Similar issue to 3906 others
0 customers following this


GetHuman6036380 started working on this issue
May 5th 8:05pm

Paying Too Much for Your Plan?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies