Hi! I've chatted with your customer experience team to request for a membership cancell...

GetHuman-chertkn's Cancel Account issue with ClassPass from June 2019

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The issue in GetHuman-chertkn's own words
Hi! I've chatted with your customer experience team to request for a membership cancellation and the guy I was talking to (Daniel, if I'm not mistaken) cancelled my account BUT do i have to confirm my cancellation on my email? Because I'm unable to log in because I forgot my password. Although it says that my membership is cancelled under "manage your account", it says that my next cycle begins on June ** under "membership". So I would like to know if my membership really is cancelled. Please get back to me soon as I don't want to be charged on June **! thank you.
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ClassPass

Cancel Account issue
Reported by GetHuman-chertkn
Jun 13th, 2019 - 4 mons ago
I have an issue with ClassPass too
Not resolved
Seen by 3 customers so far
Similar issue to 1482 others
0 customers following this
Timeline
GetHuman-chertkn started working on this issue
Jun 13th 7:27am