I need to Change my password but I don't have my card number

GetHuman-floricep's Make a Payment issue with Citibank from October 2021

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Account holder name, Billing address, Date of Birth, and Last 4 digits of SSN
The issue in GetHuman-floricep's own words
The problem: I need to Change my password but I don't have my card number

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Citibank

Make a Payment issue
Reported by GetHuman-floricep
Oct 16th, 2021 - 3 months ago
Not resolved
Seen by 14 customers so far
Similar issue to 242 others
0 customers following this

Timeline

GetHuman-floricep started working on this issue
Oct 16th, 2021 3:27pm
GetHuman-floricep indicated the issue is not fixed yet.
Oct 18th, 2021 11:26pm