I need to know if I currently have a service with you all, and if so I need all informa...

GetHuman6043150's Account Access issue with Citibank from May 2021

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Before contacting them, items GetHuman6043150 may need:
Account holder name, Billing address, Date of Birth, and Last 4 digits of SSN
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman6043150's own words
I need to know if I currently have a service with you all, and if so I need all information on said services. About * months ago I had a injury resulting in memory loss. Currently trying to put back the pieces to everything. That being said, if there's any information or any way that you all could help me to better understand why it is that I have so much information with this makes name with the exception of accountant and username.*Stephen Naquin ****)***-****

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Citibank

Account Access issue
Reported by GetHuman6043150
May 7th, 2021 - 3 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 1866 others
0 customers following this

Timeline

GetHuman6043150 started working on this issue
May 7th 3:24pm

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