I received several credits from a cancelled trip leaving me with a credit balance of...
GetHuman4676440's Dispute a Charge issue with Citibank from April 2020
Help with my Citibank issue
First: share to improve GetHuman4676440's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4676440 may need:
Account holder name, Billing address, Date of Birth, and Last 4 digits of SSN
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman4676440's own words
I received several credits from a cancelled trip leaving me with a credit balance of *** dollars on my citi MasterCard. Starting on April * I started asking for a check for that amount. I sent three different messages beginning on apr **.*After getting no response and still needing the money, I got a cash advance for that amount. Now you have charged me a ** dollar fee with no explanation. Please help
GetHuman4676440 did not yet indicate what Citibank should do to make this right.
I have an issue with Citibank too
How GetHuman4676440 fixed the problem
We are waiting for GetHuman4676440 to fix the problem and share the solution with the rest of us customers.
Please help with my Citibank issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!