I received several credits from a cancelled trip leaving me with a credit balance of...

GetHuman4676440's Dispute a Charge issue with Citibank from April 2020

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Account holder name, Billing address, Date of Birth, and Last 4 digits of SSN
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman4676440's own words
I received several credits from a cancelled trip leaving me with a credit balance of *** dollars on my citi MasterCard. Starting on April * I started asking for a check for that amount. I sent three different messages beginning on apr **.*After getting no response and still needing the money, I got a cash advance for that amount. Now you have charged me a ** dollar fee with no explanation. Please help

GetHuman4676440 did not yet indicate what Citibank should do to make this right.

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Dispute a Charge issue
Reported by GetHuman4676440
Apr 19th, 2020 - 6 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 1874 others
0 customers following this

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