Can not access my citi bank double bak credit card. Have change password several times...

GetHuman4033814's Account Access issue with Citibank from December 2019

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Before contacting them, items GetHuman4033814 may need:
Account holder name, Billing address, Date of Birth, and Last 4 digits of SSN
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman4033814's own words
Can not access my citi bank double bak credit card. Have change password several times. When I attempt sign-in I get a password auto filed but can't pull up what it says. It has one extra character from what the actual password was. Have change password several times but same thing happened. Use lastpass for my login info. Tried auto fill but same thing happened. Can't find a phone number for help either. Thank you for your help**Darwin V Samuelson****-***-****

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Citibank

Account Access issue
Reported by GetHuman4033814
Dec 3rd, 2019 - a year ago
Not resolved
Seen by 3 customers so far
Similar issue to 1089 others
0 customers following this

Timeline

GetHuman4033814 started working on this issue
Dec 3rd, 2019 5:18pm